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Bet365 Bookmaker Review by Nigel


My review is regarding Bet365. I joined about 2 years ago on the advice of my brother, which as you will find out caused me problems. Firstly I could not get my signing on bonus, due to living at the same address as him.

I also could not qualify for the bonus offers if my brother had already took advantage of it. I understand why they have such a policy but surely they can come up with some kind of policy to compensate people who sign up from the same address.

I have to say they promotions were excellent, including best price races, double odds and bonus accumulators for football bets. I played a few games in the casino and won a few hundred pounds. I was due to see the money in my account a a few days later. It did not happen. I had won a few times previous to this and the money had reached my accounts without any problems so I dont know what happened on this occasion.

I contacted customer services, who informed me that they could not trace the transaction until 10 working days had passed. I was a student at the time so I really could have been doing with the money. I dont know if the 10 working days is a bank regulation or not, so it may not be Bet365's fault but they surely could have done more for me I feel.

When 10 working days had passed I still had heard nothing until 2 days later when after several calls to my bank, the money entered my account. I had no explanation from Bet 365 or apology. I have since left them. I am sorry to write such a negative review but given the apalling customer support, lack of offers I could access, etc I feel this was not a good experience.

Reasons to join Bet365
Fantastic value odds across all sports
Extensive sports book with great submarkets
Extremely efficient live in play betting service
Top live streams of numerous sports
£200 deposit bonus available to all new Bet365 customers.

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