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BET365 BOOKMAKER REVIEW BY NIGEL

Bet365

This review is based on the personal experiences with Bet365 of the author and represents their opinions about Bet365.

My review is regarding Bet365. I joined about 2 years ago on the advice of my brother, which as you will find out caused me problems. Firstly I could not get my signing on bonus, due to living at the same address as him.

I also could not qualify for the bonus offers if my brother had already took advantage of it. I understand why they have such a policy but surely they can come up with some kind of policy to compensate people who sign up from the same address.


Reasons to join Bet365 (based on our personal experience):

  • Fantastic value odds across all sports
  • Extensive sports book with great submarkets
  • Extremely efficient live in play betting service
  • Top live streams of numerous sports

I have to say their promotions were excellent. I played a few games in the casino and won. I was due to see the money in my account a few days later. It did not happen. I had won a few times previous to this and the money had reached my accounts without any problems. So I dont know what happened on this occasion.

I contacted customer services, who informed me that they could not trace the transaction until 10 working days had passed. I was a student at the time so I really could have been doing with the money. I dont know if the 10 working days is a bank regulation or not, so it may not be Bet365‘s fault but they surely could have done more for me I feel.

When 10 working days had passed I still had heard nothing until 2 days later when after several calls to my bank, the money entered my account. I had no explanation from Bet 365 or apology. I have since left them. I am sorry to write such a negative review but given the apaalling customer support, lack of offers I could access, etc I feel this was not a good experience.


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